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Delivery

All Kids Craft Supplies shipping costs are supplied at cost - it is not policy to make profit from shipping of goods. Free delivery is only offered in exception circumstances as part of large trade orders - Kids Craft Supplies do not include a delivery percentage element into any product pricing to ensure that you get the product at the best value.  
 
UK Standard Delivery
  • Order before 2pm and your order will be dispatched that day (Monday - Friday).
  • Saturdays/Sundays and Christmas/New Year/Bank Holidays are not counted as working days.
  • Our couriers may require a signature on delivery. Parcels may be left in a safe place or with a neighbour.
  • Please note delivery hours are from 8am – 8pm.
  • *Standard Delivery is not available when your order contains a large item or exceeds 2KG

 

 UK Next Day or large items

 There will be a £7.50 delivery charge for orders that contain a large item or are heavier than 2Kg.

  • Order before 10am and your order will be delivered the next working day (Monday - Friday).
  • Orders placed on Saturday/Sunday or on bank holidays will be processed on the next working day.
  • Our couriers may require a signature on delivery. Parcels may be left in a safe place or with a neighbour.
  • Please note delivery hours are from 8am – 8pm
 

Cancelling an order

  • In most circumstances it's not possible to make changes to an order.
  • To add product to your order, please place a new order for these items.
  • To change details of your delivery address, remove items or cancel it completely; please contact our Customer Services team as soon as possible, quoting your order number.

 

Returns

Please contact us if you wish to return an item and read our returns policy